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What to Expect When You Visit Our Shop;
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If you are interested in visiting our shop to paint a pot, Build A Bear, purchase a gift or enjoy some amazing refreshments then you have come to the right place!
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You can book your visit either in person, online, over the phone or by email, we will happily accept walk-ins but during busy periods we may not have space so booking is highly recommended.
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When you arrive at the shop we will show you to your table and you can then head over to the shelves to pick your craft of choice. We have a huge selection of pottery, painting kits, create a bear, needle felting kits and much more!
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You are given 2 hours of studio time to complete your chosen activity, feel free to contact us if you think you would like more than 2 hours to craft.
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Each table is supplied with their own craft caddy which includes a paint chart, paints, brushes, sponges, water, pallets and various other crafting items, if you would like something specific please let us know and we can locate it for you.
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If you require any help or inspiration, then a member of our team will be more than happy to help you during your visit.
Until Next Time;
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When you have decided it is time to leave please locate a member of the team to help you. We ask that all visitors have left the premises before the next studio slot to avoid delays during busy periods.
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Craft Kits that have been purchased can be taken home and we will pop everything in a bag for you to take with you.
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If you have painted a piece of pottery and would like it fired then we will take some information from you and your pottery will be available for collection around 2 - 3 weeks later however this may increase during busy periods. If you are visiting and would like your pottery posted to you then please let us know so we can provide you with a post and packaging cost.
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All personal data given is only for our own purpose and once items have been posted or collected the information will be destroyed.
Collections
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When your pottery is ready for collection we will send you a text message to make you aware.
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We request that all customers book in to collect their pottery pieces to make sure that we are open for collections and not attending an external event / private function. You can contact us on;
07340565344 or 01929208528
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Pottery can sometimes take up to 3 weeks during busy periods so please don't chase us, we promise you we are working as fast as possible.
Collections From Pop Up Locations
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When your pottery is ready for collection from one of our pop up locations, we will send you a text message to make you aware it has been dropped off.
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Please check the opening times with the location before attempting to collect as they will be different to our main shop times.
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Pottery can sometimes take up to 3 weeks to be returned to your collection hub but rest assured it will be worth the wait!